The very first thing that most families in the USA did when the attack on 9-11 happened was to contact each other. Phone lines were jammed. Information was bottle-necked. Planes were grounded and many were frustrated at trying to contact others in their families.
Our kids were younger, and we were outside playing when it all happened, and my husband was working in a neighboring county several miles away. We knew nothing until we came in and found there had been SEVERAL calls left on the voice mail of him trying to get in touch with us.
It’s natural in a disaster, attack or emergency to want to locate (or even huddle) our family together. The sad thing is, many of us are not prepared with that information before the tragedy happens and then we scramble.
In the past few centuries, with the aid cars and airplanes, families have spread farther and farther in geographical location. Contact information is absolutely vital in this day and age.
Popular Questions
What is the first step in Your RED Book first contact process?
Begin by identifying the person, organization, or service you need to contact and confirming the correct contact details. Prepare a short explanation of why you are reaching out, along with any key information the recipient may need. Keep the first message focused so the conversation can move forward efficiently.
What should you include when making first contact for Your RED Book?
State your name, explain the purpose of your contact, and briefly describe the issue or request. Include relevant dates, locations, reference details, or supporting information when they are available. End with a clear question or requested next step so the recipient knows how to respond.
How should you follow up after Your RED Book: Step 1, First Contact?
Record when and how you made contact, then note any response or promised follow-up. If you do not receive an answer within the expected time, send a polite follow-up that refers to your original message. Keep copies of messages and responses so the contact history remains easy to review.
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